OCBC customers facing difficulties accessing app, internet banking services

Sayan
By Sayan
1 Min Read
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SINGAPORE – OCBC’s mobile app and internet banking services appeared to be disrupted on the afternoon of Oct 23.

According to outage-tracking website Downdetector, the issue began at about 12.15pm, peaking at over 767 reports at about 1.11pm.

The number of reports has dipped since, to about 108 at about 2.30pm.

An error message displayed on the OCBC mobile banking app.

An error message displayed on the OCBC mobile banking app.

PHOTO: ST READER

An announcement on the OCBC app said: “You may have difficulty accessing the OCBC app and Internet Banking. We are sorry for the inconvenience and are working to bring things back to normal.”

On social media, a user reported issues with log-in functions, while others said they were having problems with ATM withdrawals and PayNow services.

The Straits Times has contacted OCBC for more information.



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